Duplex Duo Parque Santiago 2

It is not a hotel, it is a private flat legally registered in the Canary Islands, and we are an agency that manages flats in the south of the island of Tenerife, and for years, we have been helping thousands of people to make their holidays as pleasant as possible. Please note the following important information: We do not issue invoices (facturas), as this is a privately owned holiday home. The property offers self check-in, and guests are required to provide their ID before arrival to complete the process. Our office hours are Monday to Friday from 08:00 to 16:00, and the office is closed on weekends and public holidays. If guests require assistance outside office hours, an additional fee of EUR 50 will apply. There is no assistance available after 21:00. The complex’s swimming pool charges from EUR 3.50 per deckchair/parasol, plus an additional EUR 1.50 supplement. Refunds cannot be issued if the guest stays until the end of their reservation. Bed linen and towel changes are included only for stays longer than 7 nights. Groups under 25 years old are not accepted. Families with children under 25 years old are, of course, welcome. En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares. Informa a con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva. Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos. Es necesario realizar el pago antes de la llegada a través de transferencia bancaria. El alojamiento se pondrá en contacto contigo después de reservar para darte las instrucciones. Este alojamiento está situado en una zona muy concurrida, por lo que puede haber algo de ruido.